Suspended eBay account?


Listening to the radio the other day, there was an advertisement stating how easy it is to buy and sell on eBay, conveniently forgetting to advise how they have shafted quite a lot of people with their business model and procedures. I got totally hacked off with eBay a couple of years ago having previously been a ‘fan’ and also a well-established eBay ‘Buyer’ and ‘Seller’ for over 10 years, culminating in many hundreds of successful transactions of many different items, even used cars, with a 100% feedback rating. The reason for my anger and rage with eBay is quite simple – they suspended my Seller’s Account indefinitely for no valid, justifiable reason whatsoever – just like that, no questions asked, one day OK – next day gone!

It’s also strange, but even the week prior to suspending my Seller’s Account, they had actually notified me that I was running my account extremely well. To really rub salt into the wound, they appeared to take great delight in ‘permitting’ me to still have a Buyer’s account so I could still spend my money with them – you could not really make it up! No amount of communication with the mindless eBay drones (even letters to their CEO Europe) could determine a valid reason as to why my Seller’s Account was suspended – they had made their mind up, could/would not change their mind and that’s that, ‘job done’.

After I had calmed down a wee bit (not by much though!) I did a bit of homework and had a look through a lot of online Forums and Groups – I was definitely not alone in being treated like this, in fact eBay have done this to thousands (if not millions) of people, quite unfairly and in my eyes just morally and professionally bankrupt.

So what happens when you get suspended INDEFINITELY by eBay?

You quite simply lose ALL of your auctions, your IP Address, credit card number, website URL, email address(es), physical address(es), phone numbers(s) and any other personal information you have given eBay will NOW (and ALWAYS BE) used to recognise you as a suspended user and your fees become immediately due. If you try to open a new eBay account utilising any of this information you will be immediately closed down (again) by eBay and your ‘new’ account suspended indefinitely (again). Don’t think that eBay give a toss, they don’t! You could be selling thousands of pounds worth of items, or just a few pounds worth or just , it could be your livelihood or just some extra money for a holiday or kids school fees – it don’t mean a thing to them – they’ll suspend you and there’s no apparent comeback, I and many others have tried and failed.

So what can you do?

Try and establish just another eBay/PayPal account using the same information – and get it closed down again?
Just suck it up and carry on with just a Buyer’s Account?
Try to use another platform to sell items on – Amazon, Etsy, etc …?
Or get back at eBay and really stick it to them, finding a way to establish some new accounts that will not be suspended ??

From the above, what do you think I did?

The following is a list of information that eBay & PayPal will use to link your ‘new’ account to your ‘old’ suspended one:-

I.P. Address
Phone Number
Bank Account details
Your Products you were originally selling
Images & descriptions you were using on your suspended account
eBay Turbo Lister
Cookies THEY installed on YOUR computer

** If you were a ‘Power Seller’ they can even use your National Insurance/Social Security number.

So, how do you get round this and create new eBay account(s)? It’s not so easy but on the other hand it’s really not difficult either.

Once your account has been suspended, forget about it and begin working on a new account)(s – Remember, eBay are now the enemy! NEVER log back in to an old, suspended account, it’s too easy to mess up somewhere along the line and possibly (quite accidentally) link your new eBay & PayPal accounts.

Use different user accounts for every eBay account you create – different user accounts keep your browser cookies and flash objects separate from each other, protecting your eBay and PayPal accounts from linking. You can clean your browser cookies and flash objects from your computer every time before (and after) logging in to eBay, but this is tiresome and if you do not do this religiously, mistakes can be made – download ‘CCleaner’ as this will help clean up
your cookies.

A Few Tips:-

Download & install ‘CCleaner’, there’s a FREE download – CCleaner is a freeware system optimization, privacy and cleaning tool. It removes unused files from your system allowing Windows to run faster and freeing up valuable hard disk space. More importantly, in this specific instance, it also cleans traces of your online activities such as your Internet history.

eBay cannot really track you via anything other than your cookies, flash objects (flash cookies) and your IP address.

Name your Windows New User Account the same as your new eBay user account – do this for every new eBay account you create.

Change your IP Address:- Most important !! IP (Internet Protocol) address is a unique address that electronic devices use in order to identify and communicate with each other on a computer network – it is basically your computer’s address.

As stated above, I wanted to exact the utmost revenge on eBay and was not going to lie down and take it – So I done some (a lot) research and found a way to open new accounts without the fear of eBay suspending them again. I am playing with the idea of listing an e-book of ‘how to open a ‘new’ eBay account if you’ve been suspended’ actually on eBay just for devilment and also to see how quickly they try to shut me down. Wouldn’t that be interesting?

See you on the other side,



    4 replies to "Why I fell out with eBay"

    • Jan Zac

      Hello ,

      I saw your tweets and thought I will check your website. Have to say it looks very good!
      I’m also interested in this topic and have recently started my journey as young entrepreneur.

      I’m also looking for the ways on how to promote my website. I have tried AdSense and Facebok Ads, however it is getting very expensive.
      Can you recommend something what works best for you?

      Would appreciate, if you can have a quick look at my website and give me an advice what I should improve:
      (Recently I have added a new page about FutureNet and the way how users can make money on this social networking portal.)

      I have subscribed to your newsletter. 🙂

      Hope to hear from you soon.

      Maybe I will add link to your website on my website and you will add link to my website on your website? It will improve SEO of our websites, right? What do you think?

      Jan Zac

      • stevewilliamsonline

        Hi Jan,
        May I take this opportunity to apologise for not replying sooner, however I have had quite a few personal issues over this past year and I am only now getting back to being online and hopefully moving forward.
        My website has changed quite a bit since you last may have looked at it, the theme has had an update – has it changed for the better?
        I’ve also had a look at your site and it is very polished and there are topics on their which I know nothing about. You can tell you have a background in computers. If I were to make any recommendations, however, I would say to try and personalise it a little more, as I have to look quite hard to find out about who you are as a person – and an old ‘sales’ motto is ‘people buy from people’.
        Do you blog regularly as well? Your last post is from 2 months ago – no further posts?

        All the very best,

    • Jon Moss

      Hey Steve, really interesting and detailed post. They’re too big to care. It reminds me of the time I was selling eBooks on eBay before they were banned. I had followed a course on becoming a Power Seller and managed to build up my rating with lots of 2 or 3 dollar sales. However, not too long after reaching close to my target, eBay changed their policy suggesting the cheap eBooks were falsely inflating the sellers’ ratings. They took their axe out and made all the auction history disappear from my account. That’s when I started to look at all sorts of other ways to make money online. That was over 10 years ago and the author of the eBook is now my mentor lol. You might know him ;).

      • stevewilliamsonline

        Hi Jon,
        Yeah it’s a small world – I bought the ’90 Day Powerseller’ on CD-ROM via ebay some 10+ years ago and was amazed that it was a guy half an hour up the road from me that had produced it and I have followed him ever since. The main thing that really angered me was the back-handed and unprofessional way that ebay conducted their business and me having no re-dress to the situation. Still, there’s ‘more than one way to swing a cat’ if I ever feel the need to use them again as a Seller, but it left a real sour taste in my mouth at the time, plus we live and learn. Hope P2S is everything you wanted it to be.
        All the best,

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